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Office Opening Hours:
Monday - Friday 8am - 5.30pm,
Saturday 8am - 12:30pm, Sunday (8am collection only) by prior arrangement.
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Booking a Vehicle: All
bookings are to be made by telephone or by visiting our office.
Booking a vehicle requires a name, address, contact telephone number and a
valid Credit/Debit card number to secure the booking. A
cancelled booking may result in a charge (If a booking is cancelled
within 48 hours of the hire the full hire amount will be charged).
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Documents Required at
Time of Hire:
Driving Licence (If
a new style
UK licence
is held BOTH parts of the licence must be produced at time of hire
i.e. the
photo-card
and the
paper
counterpart),
along with a
recent
utility bill
to verify
your current
address. If
you are
moving home,
proof of the
new address
will be
required.
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Payment:
We
accept all
major credit
and debit cards. Please note we DO
NOT except
cash or cheques
(unless by
prior arrangement).
-
Charges:
At the commencement
of the rental,
customers
must lodge
payment to
cover all
estimated
charges plus
a deposit to cover the insurance excess.
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Rental
Rates
Include:
Maintenance, oil and comprehensive
breakdown
service.
Rates do
not include fuel.
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Fuel: Fuel
is run on a low to low basis, which means bringing a vehicle back with the
same amount of fuel as it is taken with. If a vehicle is returned
with a vastly lower amount of fuel than it was taken with a charge may be
levied.
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Mileage Charges: Mileage
is charged on short period rentals. An allowance is given of 250 miles per
day for the first 2 days of any hire. Miles are then charged at 10p per
mile + VAT thereafter. For longer period hires please call the
office for a quote.
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Insurance: All
vehicles are
covered by
an extensive
policy which
customers
are invited
to examine
except where
the hirer
elects to
use there own
insurance.
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Damage:
Customers
are
responsible
for the
first £300 (£500 for Minibuses) of any damage to vehicles,
including
upholstery,
windscreen
and tyres
unless such
damage
repair costs
are
recoverable
from a third
party. The
hirer is
liable for all
damage costs
caused above
cab high to
the full cost
of the
repair.
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Collision Damage Waiver (CDW): By
paying the CDW it is possible to reduce the Insurance excess from £300
(£500 for Minibuses) to £100 (£250 for Minibuses).
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Driving Licence:
The
customer
must produce
a valid
driving
licence at
the time of
every
rental. The
driver must
have at
least 24
months
driving
experience
on a full
licence. certain
endorsements
may be
accepted at
the
company’s
discretion.
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Age: Minimum
age 23*,
maximum 70.
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*Drivers
Under 25
Years of Age: Drivers under 25 are restricted
to a group one car or van.
The rates do
not include
the first £900 of each
claim for loss
or damage to
the vehicle.
This liability
may be reduced
to £500 by
the customer
accepting the CDW
and agreeing
to the
additional
charges of £4
daily, £20 weekly + VAT.
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Breakdown:
All vehicles are covered by Full
AA / RAC cover.
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Satnav
Hire:
Satellite
navigation units (Navman)
are
available @
£5 per day
or £20 per
week (+ VAT) (please
reserve when
booking your
vehicle).
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Child
Seats:
Child seats & booster
seats are
available
for a small
charge
(subject to
availability).
